To disseminate Senate Meeting decisions no later than three (3) working days
Student applications
To provide analyses on student information to applicant/ within one working day
Graduation documents
To prepare documents for graduates (academic transcript and letter of study completion) within seven (7) working days after the University's Senate Meeting approval
Final exam schedules
To display the final examination schedules no later than the 9th week of lecture period
Student Confirmation Letter
To verify the online application of student confirmation letter within one working day
Students award certificate
To prepare award certificates to be released to graduates as soon as the convocation ceremony commences
Customer services
To respond to complaints, suggestions and/ or enquires about PPA's services no later than five (5) working days
Final exam results
To announce the final examination results for undergraduates students within one working day from the resultss endorsement by the Examination Council of the University
Convocation date
To announce the date of the UMP convocation ceremony to graduands one month before the event at the latest
Graduation confirmation system
To activate the graduate confirmation system to enable them to confirm their attendance one month before the convocation date
